Same tier for everyone, one carton or twenty addresses, four to six weeks of lead time, and a $25-per-person deduction rule to size the box against. How to order so every box lands and matches.
You can return a broken promise, not an unwanted draw. Which problems count as faults, why no law forces a change-of-mind return, and how a return actually works when the seller is across an ocean.
Bluetooth and USB-C accessories fit any modern phone; cables depend on your connector; cases fit one model only. Why the EU charger rule matters, and the three facts to give the seller at checkout.
Two numbers, a dispatch clock, a transit clock in business days, and a long silent middle that is the journey rather than a fault. Each stage explained, and the two dates that tell you when to act.
A maker’s warranty rarely reaches you through a mystery box. What you have is the seller’s faults window and, unless sold as is, your state’s implied warranty. What the law requires and where it ends.
The wall cube is the one item in your box that meets your mains and the one most often faked. What UL and ETL marks mean, how to verify a file number in a minute, and what to do when it has neither.
Every Bluetooth or Wi-Fi item sold in the US must be FCC certified, and the code on the device is the proof. Where to find it, how to look it up in a minute, and what a missing one says.
Your sockets are 120 volts and the factory’s are 220, and the plug shape will not tell you which a device wants. Why almost everything in an accessory box does not care, and the one line to read.
International mail allows lithium cells only inside the device, caps them per parcel and rules out most power banks. That is why your box looks the way it does, and why you charge before you judge.
Both countries charge on small parcels from China, and both changed the rules recently. Canada clears you free only to CAD $20; Mexico removed its allowance in 2025. What you pay, and how to cut it.